Refund and Cancellation Policy
Official Website: https://mobishoperp.com • Operated by Imran Dudekula • Last Updated: 27 October 2026
🏦 Mandatory Refund Processing & Bank Credit Timeline (5–7 Working Days)
Once a refund request is approved by MobiShopERP, the refund will be processed immediately through Razorpay and it will take 5 to 7 working days for the refunded amount to be credited back to the customer's bank account (or original payment source such as UPI, Debit Card, Credit Card, or NetBanking).
🇮🇳 हिंदी / Hinglish: यदि कोई रिफंड (Refund) होता है, तो रिफंड प्रोसेस होने और ग्राहक के बैंक खाते (Customer's Bank Account) में पैसे वापस आने में 5 से 7 कार्य दिवस (5–7 working days) का समय लगेगा।
1. Alignment with Products & Services on mobishoperp.com
This Refund and Cancellation Policy applies to all MobiShopERP cloud software subscription plans (₹199/30 Days, ₹549/90 Days, ₹999/180 Days, and ₹1,899/365 Days) available on https://mobishoperp.com.
2. Subscription Cancellation Policy
Customers can cancel their upcoming subscription renewal at any time by contacting us at imrantelugututor@gmail.com or WhatsApp/Phone at +91 9849979297 at least 24 hours prior to the renewal date. Upon cancellation, your software access will continue until the end of the active paid period and will not auto-renew.
3. Refund Eligibility (7-Day Refund Window & Duplicate Payments)
- Technical Issue or Dissatisfaction within 7 Days: If a subscriber experiences a technical defect that prevents normal use of the Mobile Shop ERP & Repair Tracking software which our support team cannot resolve within 48 hours, or requests a refund within 7 days of initial subscription purchase, a 100% full refund is granted.
- Duplicate Payment: If a customer is accidentally charged twice for the same subscription transaction, 100% of the duplicate payment is refunded.
- Bank Account Credit Duration: All approved refunds are processed within 24 hours of approval and take 5–7 working days to be credited to the customer's bank account.