1. Nature of Services
Find Local Workers provides immediate digital access services, including 12-hour customer contact unlocking passes (₹20) and monthly worker profile listings (₹99).
2. Customer 12-Hour Access Pass (₹20)
- Once payment is successfully completed and the 12-hour contact unlock token is granted, the fee is generally non-refundable due to instant digital delivery.
- Technical Failure: If amount is deducted from your bank/UPI but the pass fails to generate due to server or network issues, our system will reverse the transaction or grant your pass upon contacting support within 24 hours.
3. Worker Monthly Subscription (₹99)
- Workers can cancel their monthly profile listing renewal at any time before the next billing cycle.
- Subscribed periods are non-refundable once activated.
4. Refund Processing Time
Approved refunds are credited back to the original payment source within 5 to 7 working days in accordance with banking norms.